AUSTRALIA POST - "WE DELIVER"?
Not. Bloody. Likely. I can usually find something to say about anyone given half a chance; be it good (rarely), bad (sometimes) or downright sarcastic (frequently). Today words fail me, they truly do fail me. I'd call the genetic defectives at Australia Post "incompetent", but that doesn't even begin to notch the tip of the iceberg, and merely gives them a performance benchmark to aspire to. Our (laughingly mislabelled) Mail Redirection Service that started back in late December 2007 has yet to result in the successful delivery to our letter box of a single letter. Not one. We've received junk mail already. It's late February, and we still have to drive some 10 kilometres (to a building that closes at 1:00pm each day and isn't open on weekends) in order to collect our mail, provided that it's been redirected that far. Sometimes even that level of lacklustre customer service is too much for the poor widdle fings that pretend to work there, and so our mail goes even more astray.
This self-same "service" is also responsible for no small amount of stress and grief for Jennie who happens to be studying for her Masters Degree through an interstate university, which is stressful enough in a house of 4 oversized children (ages 37, 8, 6 and almost 2) without the added bucket of crapulous joy that comes with having her reading material sent to her via Australia Post (to the old address, supposedly still under mail redirection). Her reading material was sent out on January 10. It was (finally) available for collection from Hoppers Crossing Mail Delivery Centre on February 22. In the mean time, seeing as her reading material had failed to arrive, Jennie has contacted the university and arranged for another load of books to be sent to our current address. Sitting on our doorstep on Monday was the second batch of books that were mailed out after the first batch was a no-show. That's right, on our doorstep...
Huh? I was under the impression that mail wasn't being delivered to our address for the following reasons:
Calling Australia Post's customer service line results in little more than more platitudes and the feeling that I've been well and truly "serviced" without the benefit of lubrication...
If you like you can help me out by calling the Hoppers Crossing Mail (Non)Delivery Centre on (03) 8342 6902 and ask "Why can't Doug get his mail?" (Concerned callers outside of Australia may call +613 8342 6902 and ask, "Why can't Doug get his mail?")
Not. Bloody. Likely. I can usually find something to say about anyone given half a chance; be it good (rarely), bad (sometimes) or downright sarcastic (frequently). Today words fail me, they truly do fail me. I'd call the genetic defectives at Australia Post "incompetent", but that doesn't even begin to notch the tip of the iceberg, and merely gives them a performance benchmark to aspire to. Our (laughingly mislabelled) Mail Redirection Service that started back in late December 2007 has yet to result in the successful delivery to our letter box of a single letter. Not one. We've received junk mail already. It's late February, and we still have to drive some 10 kilometres (to a building that closes at 1:00pm each day and isn't open on weekends) in order to collect our mail, provided that it's been redirected that far. Sometimes even that level of lacklustre customer service is too much for the poor widdle fings that pretend to work there, and so our mail goes even more astray.
This self-same "service" is also responsible for no small amount of stress and grief for Jennie who happens to be studying for her Masters Degree through an interstate university, which is stressful enough in a house of 4 oversized children (ages 37, 8, 6 and almost 2) without the added bucket of crapulous joy that comes with having her reading material sent to her via Australia Post (to the old address, supposedly still under mail redirection). Her reading material was sent out on January 10. It was (finally) available for collection from Hoppers Crossing Mail Delivery Centre on February 22. In the mean time, seeing as her reading material had failed to arrive, Jennie has contacted the university and arranged for another load of books to be sent to our current address. Sitting on our doorstep on Monday was the second batch of books that were mailed out after the first batch was a no-show. That's right, on our doorstep...
Huh? I was under the impression that mail wasn't being delivered to our address for the following reasons:
- We may not be on a mail delivery route just yet,
- "It's not worth the contractor's time to deliver it to your address", and/or
- It's against Australia Post OH&S Policy for motorcycle deliveries to be made along any road where the speed limit exceeds 70 kilometres per hour.
Calling Australia Post's customer service line results in little more than more platitudes and the feeling that I've been well and truly "serviced" without the benefit of lubrication...
If you like you can help me out by calling the Hoppers Crossing Mail (Non)Delivery Centre on (03) 8342 6902 and ask "Why can't Doug get his mail?" (Concerned callers outside of Australia may call +613 8342 6902 and ask, "Why can't Doug get his mail?")
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